Frequently Asked Questions

 
     

    How do I add properties to my mobile website using the system?

    We will provide you with login details to your admin panel. All you need to do then is enter the property details, price, description and images and click "upload" and the property is now live on your mobile website. Simple! back to the top

    How many properties can I add to the system?

    There is no limit, you can add all your listings. back to the top

    Can I add rental properties as well as sales?

    Yes - you can select if the property is For Sale or a Rental and then enter the appropriate details. When a visitor lands on your mobile website they will have the choice to view both types of listings. back to the top

    How many images can I add of each property?

    There is no limit but the purpose of a mobile website is to deliver clear and fast information on the move. If you overload your property listing with too many images it will slow down the time it takes the property to load in a phone's browser. This will defeat the purpose of your mobile site and lead to visitors leaving your site.

    We have found eight images to not only allow reasonable loading time but also to be sufficient to showcase a property and peak the viewers interest so they contact you. This, of course is the primary goal of the system...to create leads for your business. back to the top

    How do I get a QR Code for a property?

    Our system automatically generates a QR Code for each property listing you enter into the database. Simply enter the property details, add images and hit the "save" button and the property will be live on your mobile website and you will be able to download its QR code for use on For Sale boards etc. back to the top

    How can potential purchasers and clients contact us via the mobile website?

    This is one of the major benefits of a mobile website. Every page on your mobile website will have 1 click or tap "call us" and "email us" buttons. When these buttons are clicked a call to your office is made instantly or an email opened in the user's phone with the property reference embedded. There is also a general contact form that they can use. back to the top

    Will I need a separate domain name (URL) for the mobile website?

    No. We host the the system for you on our servers. As the system includes a live mobile website and is server based, there is of course a URL attached to it, but you do not need to use this in your marketing.

    With a clever piece of code, the device visitors are using to access your website will be automatically detected. If they are using a PC or Laptop they will be shown your regular site and if they are on a mobile device they will automatically be redirected to your new mobile site hosted by us, without the need to enter a URL.

    All a visitor has to do is type your usual domain name (www.yourcompany.com) into the browser and if they are on a mobile device they will see the mobile website. This also means that potential purchasers and clients coming to your website from search engine results will also see the best version of your website for the device they are using.

    We provide you with the code that needs to be added to your main website to allow this to happen. All you need to do is forward our email with full instructions to your current webmaster and they will add the code for you. It is a 2 minute job and we can communicate directly with your webmaster or IT department if necessary. back to the top

    Does the system allow for data to be entered via an XML feed?

    No. The current version of the system does not support XML feeds but it may be something we add to future versions of the system. We are always looking to update and add to the product with new features but there are no immediate plans to add XML feeds as an option at this time. back to the top

    Will I have to pay any additional fees for future product updates?

    No. For as long as you are subscribed to the system, all future updates and improvements to the product are free. back to the top

    Will I need to purchase a new system and subscription for each office/location in our company?

    The basic subscription price is for use in one office or location. We can provide you with the system for further office/locations at a discounted rate. back to the top

    Will I be tied in to a lengthy contract or minimum term?

    Absolutely not. You will be billed for access to the system every 30 days and you can cancel at anytime by providing us with 30 days notice that you wish to terminate your account via email. You will continue to have access to the system to the end of your current billing cycle. You can read our full terms of service here. back to the top

    How will I be billed for the system?

    We use PayPal to process our online payments for secure and easy transactions. When you sign up for the system you will be automatically billed every 30 days and the relevant amount will be debited from your company credit or debit card. back to the top

    Do you offer full support?

    Yes. You can contact us with any issues you are experiencing via email. back to the top

    What is a QR Code?

    A QR code is a 2d barcode that can be scanned by your mobile phone. When scanned, information is delivered to the phone. That could be sending the user to a website, a phone number, a text message or full contact details. The "QR" in QR code stands for "quick response". back to the top

    How do I scan a QR Code with my phone?

    If you have a smart phone you can choose from a number of free QR code readers from your phones app store, whether that be Android Market, iTunes or Blackberry Appworld. QR code readers use the camera in your phone to scan the QR code and read the information, so even if you don't have a smart phone it may still be possible to download a QR code reader for your phone. back to the top

    How Can I Use QR Codes to Market Our Properties?

    QR codes can be used in many ways...you are only limited by your imagination. For the property market, one of the major uses would be to display the QR code on the FOR SALE board of a property.

    As a property professional you will be well aware that home buyers often drive around their desired area looking for properties for sale. Now, when they see your board they can take out their mobile, scan your QR code and then view the property details and images. They can then phone or email you to arrange a viewing. Other places you could use QR codes are in your window displays, print advertising, property listing sheets and even on your business cards. back to the top

    Are The General Public Aware of QR Codes?

    Every day the exposure of consumers to QR codes increases in print media, shop displays and even on TV commercials and programs. Household names like Calvin Klein, Ralph Lauren, Tissot, Pepsi and many more regularly use QR codes in their marketing campaigns.

    Between the first quarter of 2010 and the first quarter of 2011, QR code scanning increased by a dramatic 4549%!

    71% of QR code scans were conducted by the 25-55 age group, perfect target age group for property agents. (source: Mobio Indentity Systems)

    One thing is for certain...QR Codes are here to stay and set to become part of everyday life. back to the top

    How do I generate a QR Code for a property?

    Our system automatically generates a QR code for each property listing you enter into the database. Simply enter the property details, add images and hit the "save" button and the property will be live on your mobile website and you will be able to download its QR code for use on For Sale boards etc. back to the top

    Why do I need a mobile website as well as my current website?

    With mobile internet usage set to surpass desktop PC internet access by 2013, it is essential that all businesses offer a mobile version of their website.

    Your current website is likely to perform badly on mobile devices as it has not been optimised for the various screen sizes and browsers. If you have used a mobile phone to browse the internet you will already be aware of this.

    When visiting the majority of websites you are unable to read or navigate them without excessive scrolling and zooming in. Worse still, some websites don't show at all! It is very common for businesses to have websites built in "flash" but there is one major problem with this. The current best selling smartphone, the iPhone, can't read websites built in flash.

    By not having a mobile version of your website you are losing potential customers and profits for your business. back to the top

    Can a potential purchaser contact us directly from the mobile website?

    Yes. This is one of the major benefits of a mobile website. Every page on your mobile website will have 1 click or tap "call us" and "email us" buttons. When these buttons are clicked a call to your office is made instantly or an email opened in the user's phone with the property reference embedded. There is also a contact form that they can use. back to the top

    Do I need any technical knowledge to manage my mobile website?

    Absolutely not. We take care of all that for you. When we install the system for you it instantly creates a mobile website for your business. Visitors to your website via a mobile device will see your new mobile website.

    This means that the images, property details and maps will be optimised for viewing on their device. No messy scrolling or zooming in and out to view your information, just clear, easy to read details. back to the top

    Will only those scanning QR Codes on their phone see my mobile website?

    No. All visitors to your main website from a mobile device will be shown the mobile website for an optimised and pleasant browsing experience. back to the top

    How are visitors to my website from a mobile device shown the mobile version?

    With a clever piece of code, the device visitors are using to access your website will be automatically detected. If they are using a PC or Laptop they will be shown your regular site, and if they are on a mobile device they will automatically be redirected to your new mobile site.

    We provide you with the code that needs to be added to your main website to allow this to happen. All you need to do is forward our email with full instructions to your current webmaster and they will add the code for you.

    It is a 2 minute job and we can communicate directly with your webmaster or IT department if necessary. back to the top

    Can visitors from a mobile device view our desktop website if they want to?

    Yes, of course. Should a mobile visitor for some reason prefer to view the desktop version of your website on their mobile, there is a link on every page of your mobile website to allow them to do this. back to the top

    Do our clients have to enter a separate web address (URL) into their mobile phone browser to visit our mobile site?

    No, that is the beauty of the redirect code we provide. All a visitor has to do is type your usual domain name (www.yourcompany.com) into the browser and if they are on a mobile device they will see the mobile website. This also means that potential purchasers and clients coming to your website from search engine results will also see the best version of your website for the device they are using. back to the top

    Do I need to pay any extra charges for the mobile website redirect code, hosting and support.

    No, this is all included in the package. back to the top

Take Your Agency Mobile Today, Call Us Now!
01306 880 779
Features

For a full list of the product features please click the link below



Demonstration

To view a demonstration of how your mobile website will look, please click the link below

F.A.Q.s

To view a list of frequently asked questions about our product, please click the link below

Pricing

For details of what our packages include and pricing, please click the link below

QR Codes

For more information about QR codes, please click the link below


Contact Us

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